Clinical handovers and why they matter
Clinical handovers are the moments when responsibility for a patient’s care moves from one clinician to another. Communication gap in handovers is a leading cause of adverse events and delays in care delivery. Structured handover approaches such as SBAR (Situation, Background, Assessment, Recommendation) have been shown to improve communication.
Introducing the handover module
A lsecure module that captures, timestamps, and stores shift-to-shift handovers between medical staff. It supports text templates (SBAR-ready), voice-to-text capture, attachments (labs, images, orders), and role-based access so only authorized clinicians can view or edit records.
Core features
- Structured templates: Prebuilt SBAR and customizable templates for different departments.
- Multimodal capture: Typed notes, quick voice dictation with automatic transcription, and file attachments.
- Audit trail: Immutable timestamps, user IDs, and version history for every handover task.
- Search and filters: Find handovers by patient, ward.
- Analytics dashboard: Trends in handover completeness, common missing items, and handover frequency.
- Integration-ready: APIs and export options (WIP).
- Security and compliance: Role-based access and configurable retention policies.
Clinical and operational benefits
1. Safer, more consistent care Reduce information gaps and improve continuity of care and patient satisfaction.
2. Faster onboarding and fewer errors Templates and voice capture speed up shift exchanges and reduce errors, freeing clinicians to focus on patient assessment.
3. Clear accountability and medico‑legal protection An auditable record of who ordered what and when protects clinicians and institutions by documenting decisions, recommendations, and accepted actions.
4. Continuous quality improvement Analytics reveal recurring gaps (e.g., pending tests or cross consults) so teams can target training and process fixes.
5. Better cross-team communication A searchable, standardized handover history reduces repeated questions and unnecessary phone calls between shifts and departments.
Why subscribe to this service
Reliable uptime and updates Subscribers get new features (additional templates, language packs, advanced analytics) down the lane.
Onboarding and training Subscription includes role-based training modules and implementation support so teams adopt the tool quickly and consistently.
Customization and integrations Paid plans unlock increased record numbers and longer data retention.
Regulatory and audit support Higher-tier plans include configurable retention policies and export-ready audit packages to support accreditation and compliance reviews.
Cost justification Reduced adverse events, fewer duplicated tests, and faster handovers translate into measurable time savings and lower risk exposure—making the subscription an investment in both safety and efficiency.
Practical rollout checklist
- Pilot one ward for 1-2 weeks.
- Train all shift leads and a small group of “super users.”
- Measure baseline handover completeness and patient-safety incidents, then compare after pilot.
- Iterate templates and workflows based on analytics and staff feedback.
- Scale across departments and rostering systems.